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Privacy Policy

Last Updated: 2025-03-10

At Paireeo, we are committed to protecting your privacy. This Privacy Policy explains how Paireeo ("Paireeo," "we," "us," or "our") collects, uses, discloses, and protects your information when you access and use our website, platform, and services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information for different purposes to provide and improve our Service to you.

  1. A. Information You Provide to Us:

    • Account Information: When you create an account (as a Consignor or Merchant), we collect personal information such as your name (e.g., {user.first_name}), email address (e.g., {user.email}), phone number, postal address, and password.

    • Consignment Information: When you submit an item for consignment, we collect details about the item (e.g., Title, SKU), its reference code, desired payout, photos, descriptions, condition reports, and delivery tracking information.

    • Payment Information: For processing payouts and fees, we collect payment-related details such as bank account information, payment processor IDs, or other financial details.

    • Communication Data: If you contact us directly (e.g., customer support), we collect the content of your communications.

  2. B. Information We Collect Automatically:

    • Usage Data: We may collect information on how the Service is accessed and used ("Usage Data"). This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

    • Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

  3. C. Information from Third Parties: We may receive information about you from third-party services, such as identity verification services, payment processors, or Merchants you interact with through our platform.

2. How We Use Your Information

We use the collected data for various purposes, including:

  • To provide and maintain our Service.

  • To process and manage your consignments and items.

  • To facilitate connections and transactions between Consignors and Merchants (e.g., {merchant.title}).

  • To process payments and payouts.

  • To communicate with you about your account, consignments, and updates.

  • To provide customer support.

  • To monitor the usage of our Service and improve its functionality and user experience.

  • To detect, prevent, and address technical issues or fraudulent activities.

  • To fulfill our legal obligations and enforce our Terms of Service.

3. Sharing Your Information

We may share your information in the following situations:

  • With Merchants: We share necessary Consignor information with Merchants to facilitate the consignment process and item management.

  • With Consignors: We may share certain Merchant information with Consignors to facilitate communication regarding items.

  • With Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., payment processors, hosting providers, analytics providers). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • For Business Transfers: If Paireeo is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

  • For Legal Reasons: We may disclose your Personal Data in the good faith belief that such action is necessary to:

    • Comply with a legal obligation.

    • Protect and defend the rights or property of Paireeo.

    • Prevent or investigate possible wrongdoing in connection with the Service.

    • Protect the personal safety of users of the Service or the public.

    • Protect against legal liability.

4. Data Security

The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your Personal Data, including:

  • The right to access – You have the right to request copies of your Personal Data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your Personal Data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your Personal Data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your Personal Data, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at support@paireeo.com.

6. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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